Legal
RedRadius Immigration Consultancy is a licensed immigration firm based in Toronto, Ontario, led by Faisal Nour, Regulated Canadian Immigration Consultant (RCIC #R713314). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services. By accessing our website, you signify your acceptance of this policy. If you do not agree, please discontinue use of the site. You can reach us at info@redradius.ca or by calling +1 (647) 521-7331.
We collect personal information in two ways — information you voluntarily provide to us, and information collected automatically through your use of our website:
We collect personal information in two ways — information you voluntarily provide to us, and information collected automatically through your use of our website:
Your personal information is used only for the purposes for which it was collected, including:
RedRadius Immigration Consultancy is subject to Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). We collect, use, and disclose personal information only with your knowledge and consent, except where the law permits otherwise. By using our website or submitting a contact form, you give implied consent to the collection and use of your information as described in this policy. For sensitive information, we obtain explicit consent. You may withdraw consent at any time by contacting us in writing, subject to legal or contractual restrictions.
As a CICC-regulated firm, we are also bound by the CICC Code of Professional Conduct, which imposes additional obligations regarding client confidentiality, conflict of interest, and the proper maintenance and security of client files — obligations that go beyond what PIPEDA alone requires.
Our website uses cookies and similar tracking technologies to improve your experience and understand how visitors interact with our content. We use three categories of cookies: (1) Essential cookies — required for the site to function properly; (2) Analytics cookies — we use Google Analytics (GA4) to collect aggregated, anonymized data about page visits and navigation patterns; and (3) Preference cookies — used to remember your settings. No personally identifiable information is shared with third-party analytics providers.
You may control or disable cookies through your browser settings at any time. Most browsers allow you to block, delete, or receive warnings before cookies are stored. Disabling non-essential cookies will not affect your ability to access our website content. We do not use advertising or targeting cookies.
We do not sell, rent, trade, or otherwise disclose your personal information to third parties for commercial purposes. We may share your information only in the following limited circumstances:
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. Client files are maintained for a minimum of six (6) years following the completion or termination of services, in accordance with applicable regulatory requirements. Contact form submissions and general inquiries are retained for up to 24 months. Website analytics data is retained for up to 26 months. You may request deletion of your personal information at any time; however, we may be required by law or regulatory obligation to retain certain records for specified periods.
Under PIPEDA, you have the right to:
To exercise any of these rights, submit a written request to our Privacy Officer at info@redradius.ca. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.
We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted website connections (HTTPS/TLS), secure and access-restricted file storage, and confidentiality obligations for all personnel. While we take these precautions seriously, no method of electronic transmission or storage is completely secure. In the event of a data breach that poses a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada (OPC) as required under PIPEDA.
For all privacy-related questions, access requests, or complaints, please contact our designated Privacy Officer:
Faisal Nour, RCIC #R713314We may update this Privacy Policy from time to time to reflect changes in our practices, regulatory requirements, or applicable law. The revised policy will be posted on this page with an updated effective date at the top. For material changes that significantly affect how we handle your personal information, we will take reasonable steps to notify affected individuals directly where possible. We encourage you to review this policy periodically. Continued use of our website or services after a policy update constitutes your acceptance of the revised terms.