Frequently Asked Questions — Answered Plainly

Yes. RedRadius operates under the RCIC license of Faisal Nour (Registration #R713314), a registered member in good standing of the College of Immigration and Citizenship Consultants (CICC). In Canada, only licensed RCICs and immigration lawyers are legally authorized to represent clients before IRCC, prepare immigration applications on their behalf, and communicate with the Government of Canada in an official capacity.

You can verify any RCIC's status directly with the College of Immigration and Citizenship Consultants (CICC) using the public registry on their website. Search for our registration number R713314 to confirm Faisal Nour's current standing. We encourage every prospective client to do this — it is the single most important step in verifying that your prospective consultant is genuinely authorized to handle your file.

Faisal Nour personally reviews, approves, and signs every immigration application that leaves our office. We do not outsource files to junior coordinators or third-party service providers. This is one of the most important operating principles of our practice — when the stakes are this high, you deserve senior-level attention on every milestone.

We handle the full spectrum of Canadian immigration programs: Express Entry (Canadian Experience Class and Federal Skilled Worker), Ontario Nominee Program (OINP), Spousal and Partner Sponsorship, Parents and Grandparents Sponsorship, Private Refugee Sponsorship, Open and Employer-Specific Work Permits (LMIA, PGWP, Spousal Work Permit, Bridging Work Permit), Canadian Study Permits, Super Visa, and Canadian Citizenship applications. If you are unsure which program applies to your situation, that is precisely what our initial consultation is designed to determine.

Yes. We work both sides of LMIA-supported work permits — preparing the LMIA on the employer's behalf with ESDC, then submitting the corresponding closed work permit application for the foreign worker. This dual approach ensures both ends of the file are compliant from the start.

Yes — and this is one of our most common engagements. We review the refusal letter and GCMS notes (if obtained), identify the reason for refusal, and recommend a path forward: typically a stronger resubmission, an appeal to the Immigration Appeal Division (where eligible), or a request for reconsideration. Refused files require careful analysis, not just resubmission with the same documents.

The first step is booking a 1-hour paid consultation with our team. During that session, we conduct a thorough review of your profile — work history, education credentials, language test scores, ties to Canada, and your immigration goals. We provide a clear, program-specific recommendation and walk you through realistic expectations. If you choose to move forward, we issue a retainer agreement that defines our scope of work, fees, and timeline in full. We begin work as soon as payment is received and confirmed.

No. Our Toronto-based team serves clients across Canada and internationally — including applicants in the United Arab Emirates, Nigeria, India, the United Kingdom, Pakistan, and many other countries. Our entire workflow is designed for remote collaboration: secure video consultations, encrypted document sharing, and digital signatures. In-person meetings at our Toronto office are available when genuinely needed, but the vast majority of our clients complete their entire process without ever visiting us in person.

Every engagement follows the same four phases. (1) Consultation — a focused 1-hour review of your eligibility and program recommendations. (2) Retainer — a clear, written agreement that sets out scope, fees, and timeline. (3) Preparation — we collect documents, draft forms, prepare supporting materials, and have a complete submission-ready application within roughly one week of receiving your full document package. (4) Submission & ongoing support — we file with IRCC, manage all correspondence, and remain with you until your case is fully resolved.

All client funds are held in a regulated trust account in strict accordance with ICCRC Client Account Regulations — a mandatory requirement for licensed RCICs that provides an important layer of financial accountability and protection. Payment is due in full before work begins. Clients in Canada may pay via Interac e-Transfer, wire transfer, or cheque. Clients outside Canada may pay via international wire transfer only. Our fees are clearly stated in the retainer agreement upfront — there are no hidden charges or surprise costs.

Consultation fees are billed separately from retainer fees. The consultation pays for the dedicated time, eligibility analysis, and professional recommendation you receive — regardless of whether you choose to retain us afterward. If you decide to proceed, the retainer agreement covers the full scope of the application work as a separate engagement.

Our team typically prepares and submits your completed application within one week of receiving all required documents and information. Government processing times are set by IRCC and vary considerably by program: Express Entry Invitation to Apply decisions can come within weeks of a draw, while spousal sponsorship processing currently averages 12 months, and Canadian citizenship applications can take 12 to 24 months from submission. We discuss current processing timelines in detail during your consultation and keep you informed at every stage throughout the wait.

No licensed RCIC or immigration lawyer can guarantee an outcome — and anyone who does is misleading you. Final decisions rest with IRCC officers applying Canadian immigration law. What we can guarantee is process: an honest assessment of your eligibility before you commit, a thoroughly prepared application built around current rules, accurate communication with IRCC at every stage, and full transparency about how your file is moving. That process is what increases your chances — and is what protects you when issues arise.

You receive regular updates at every meaningful milestone: confirmation of receipt by IRCC, biometrics instructions, medical exam requests, procedural fairness letters (if any), and final decisions. Beyond that, you can reach us by email and through the secure client portal — we typically respond within one business day. Major IRCC events trigger an immediate update from our office.

Both RCICs and Canadian immigration lawyers are legally authorized to represent clients before IRCC. RCICs are regulated by the CICC and specialize exclusively in Canadian immigration matters. Lawyers are regulated by their provincial law society and may handle immigration alongside other legal practice. For the vast majority of immigration files — economic, family-class, work and study permits, citizenship — an experienced RCIC offers equivalent representation at typically lower cost. Lawyers are often the right choice for litigation, complex inadmissibility appeals, or judicial review at the Federal Court.

Three rules will protect you. (1) Verify the consultant's license number directly on the CICC public registry — never accept screenshots or copy-pasted text. (2) Demand a written retainer agreement that names the licensed consultant or lawyer personally. (3) Never pay funds to anyone other than the licensed representative or their regulated trust account. If anyone guarantees approval, asks for payment outside formal channels, or claims a connection inside IRCC, walk away immediately — those are scam indicators.

Ask for the consultant's CICC license number and verify it. Ask who personally will work on your file. Ask whether your funds will be held in a regulated trust account. Ask what specific deliverables the retainer covers and what costs are excluded. Ask what happens if your application is refused or if a procedural fairness letter is issued. Ask for a copy of the written retainer agreement before paying anything. A reputable RCIC will welcome every one of these questions.